philip chen

If your voicemail was sent but not delivered:Check campaign status indicators in the dashboardConfirm the phone numbers are valid and activeEnsure delivery was not paused or scheduled for a later t...

RepCheck evaluates your sending number’s reputation so you can protect and maintain high deliverability.

If you encounter sending restrictions:Confirm all required business information is completedReview and accept all compliance and usage termsEnsure your use case follows ringless voicemail regulatio...

SmartPool is an intelligent number-management and routing system designed to protect deliverability, improve campaign performance, and reduce carrier filtering risks.Instead of sending all traffic ...

Yes — we offer White-Label partnerships so you can deploy JDI technologies under your own brand.

We offer a free feature called SmartPool to help reduce spam labeling.SmartPool allows you to:Rotate multiple caller IDs when delivering messagesUse your own numbers or purchase new tracking number...

We do not support ringless voicemails to landlines currently. 

❌ Why are some voicemail messages not delivered?There are several reasons a message may not be delivered, including:The phone number is disconnectedVoicemail is not set up on the recipient’s phoneT...

Sometimes customers may see a brief phone notification or receive a voicemail and assume they missed a call. In many cases, they associate receiving a voicemail with having missed a live call.This ...

Keep it concise — we typically find 35–60 seconds to perform best